Understand the problem
I speak to customers and staff, review existing data and look at where people get stuck. I document the problems to address and the questions that still need investigating.
PRODUCT DESIGNER · BASSUM / REMOTE
I plan and design websites and digital products. I speak to users, organise the content, test prototypes and work with developers until the result is live.
I speak to customers and staff, review existing data and look at where people get stuck. I document the problems to address and the questions that still need investigating.
I organise content, user journeys and functions so people can find what they need and complete the task without help.
I turn the plan into wireframes and finished interfaces, then test the important steps with users before development goes too far.
I prepare the design system, answer implementation questions and check the working product. When useful, I can build parts of the frontend myself.
04 / PRODUCT DESIGNER
IT STARTS WITH THEWHO HAVE TO USE IT.
Interviews and usability tests reveal where people get stuck. I use those findings to revise user flows and prototypes, then test the changes.
UX Research · Product Design · Full-Stack
A media-literacy platform shaped by a survey with 32 usable responses, expert input and usability tests.
Read case studyDesign · Frontend · Full-Stack
A bilingual wedding-planning service tested through 24 moderated sessions before the main flow was built.
Read case studyUX Research · Experience Design · Mobile AR
A sensitive mobile AR experience revised after two rounds of user evaluation.
Read case study07 / CONTACT